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Solution

Retail

Right people, right stores, right cost.

Overview

Build rosters against forecast demand, control wage-to-revenue ratios by store and keep multi-site teams informed from head office.

Challenges we solve

  • Overstaffing quiet hours and understaffing peaks
  • Wage cost visible only after month end
  • Head office messages never reaching the floor
  • Manual timesheet collection across many sites
Benefits

What changes after rollout

  • Demand-based rostering per store
  • Live wage-to-revenue ratio tracking
  • Targeted announcements with read receipts
  • Automatic timesheet consolidation

Store managers see their wage ratio while they build the roster. Labour cost dropped 6% without cutting service.

Sofia Marchetti

Retail Operations, Northwind Traders

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