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Solution

Professional Services

Utilisation, billables and client delivery.

Overview

Track billable time against engagements, manage delivery in projects and bill accurately without chasing consultants for timesheets.

Challenges we solve

  • Billable hours reconstructed from memory
  • Scope creep absorbed rather than billed
  • Utilisation reported weeks after the fact
  • Client updates handled ad hoc over email
Benefits

What changes after rollout

  • Timers and mobile capture for billable work
  • Scope changes tracked and invoiced
  • Live utilisation and realisation dashboards
  • Client portal for status and approvals

Realisation went up 11 points in two quarters simply because time is captured when the work happens.

Amelia Cross

Managing Partner, BrightLab Consulting

Read customer stories

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